Privacy Policy

Effective date: March 25, 2022

Klein Commercial Real Estate, Inc. (“us”, “we”, or “our”) operates the www.KleinCom.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.KleinCom.com

Definitions

  1. Service
    • Service is the www.KleinCom.com website operated by Klein Commercial Real Estate, Inc.
  2. Personal Data
    • Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  3. Usage Data
    • Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  4. Cookies
    • Cookies are small files stored on your device (computer or mobile device).
  5. Data Controller
    • Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
    • For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  6. Data Processors (or Service Providers)
    • Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
    • We may use the services of various Service Providers in order to process your data more effectively.
  7. Data Subject (or User)
    • Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

  1. Personal Data
    • While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
      • Email address
      • First name and last name
      • Phone number
      • Address, State, Province, ZIP/Postal code, City
      • Cookies and Usage Data
    • We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
    • You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
  2. Usage Data
    • We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  3. Location Data
    • We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.
    • You can enable or disable location services when you use our Service at any time by way of your device settings.
  4. Tracking & Cookies Data
    • We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
    • Cookies are files with a small amount of data which may include an anonymous unique identifier.
      • Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
      • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
    • Examples of Cookies we use:
      • Session Cookies. We use Session Cookies to operate our Service.
      • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
      • Security Cookies. We use Security Cookies for security purposes.
  5. Google Analytics
    • The controller has integrated the component Google Analytics (with anonymization function) on this website.
    • Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.
      • The operator of Google Analytics is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
    • Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google might transfer the personal information collected via this technical procedure to third parties.
    • As IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.
      • In addition, this website uses the Analytics feature UserID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.
      • You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
      • In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the Google Analytics Opt-out Browser Add-on.
        • This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics.
        • In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
    • Additional information, as well as Google‘s privacy regulations, can be found at Google Policies and Google Marketing Platform

Use of Data

Klein Commercial Real Estate, Inc. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Klein Commercial Real Estate, Inc. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Klein Commercial Real Estate, Inc. may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law

Retention of Data

Klein Commercial Real Estate, Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Klein Commercial Real Estate, Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Klein Commercial Real Estate, Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

  1. Legal Requirements

    • Klein Commercial Real Estate, Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
      • To comply with a legal obligation
      • To protect and defend the rights or property of Klein Commercial Real Estate, Inc.
      • To prevent or investigate possible wrongdoing in connection with the Service
      • To protect the personal safety of users of the Service or the public
      • To protect against legal liability
  1. Security of Data

    • The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
  2. Your Data Protection Rights under the General Data Protection Regulation (GDPR)

    • If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Klein Commercial Real Estate, Inc. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
    • If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
    • In certain circumstances, you have the following data protection rights:
      • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
      • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
      • The right to object. You have the right to object to our processing of your Personal Data.
      • The right of restriction. You have the right to request that we restrict the processing of your personal information.
      • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
      • The right to withdraw consent. You also have the right to withdraw your consent at any time where Klein Commercial Real Estate, Inc. relied on your consent to process your personal information.
        • Please note that we may ask you to verify your identity before responding to such requests.
      • You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
  3. California Residents

    • If you are a California Resident, under California Law you have the right to:
      • Request deletion of any personal information about you that we have collected from you (there may be exceptions, including but not limited to employment and contractual relationships).
      • Request that we inform you of the sale of your personal information (we do not sell your personal information) or the transfer of your personal information for a business purpose.
        • Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: