Relationship Management and Interpersonal Skills

• Any implementation requires personal and management skills to affect policies; when moving the company, one can expect challenges.
• These are just a few issues to expect:
  • Tensions are created with new moves
  • Differing management and organizational objectives
  • What’s best for the business
  • Often takes time
  • Build information database, think objectively
  • Outsourcing requires more control and good relationships